Política de Privacidade

Being transparent about how we process and collect your personal data

We want you to be able to make informed choices about how your Personal Data is used and processed. That is why we built this site: to give you relevant, accessible information about how Personal Data is handled.
Where we believe you need specific details, we will provide them at the appropriate time.
We are happy to answer any questions you may have and will clarify any limitations imposed by law. You can reach us at the email below: info@lunacapiteza.com

Personal Data will be used only for the purposes specified in this Policy.

We may process Personal Data for a range of purposes, including providing the website to you and connecting you to third-party trading platforms (the "Services"), improving the website, protecting our rights and interests, facilitating the maintenance and delivery of the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities that support the delivery and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To use meaningful tools for protecting your rights regarding Personal Data:

To exercise these rights, we maintain substantial resources dedicated to this purpose. Contact Us at any time to request access to your personal data. We will modify or delete it, or discontinue its use for specific or general purposes, upon request. We will transfer this information to you or to third parties as required. We are equipped to fulfill your requests.

Protect Your Personal Data:

While we cannot guarantee complete security of your Personal Data, we continue to employ various methods and techniques to protect it.
Our Privacy and Security Policy is available in full below.

1. O Escopo?

This Policy describes the types of Personal Data the Company collects about individuals and how it processes that data, shares it with third parties, protects it, and other related aspects.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly or through a combination of additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.
Our services are intended for the general public and are not designed for use by individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, and we do not knowingly permit such individuals to use our services. If we become aware of any information relating to children, we will delete it as soon as possible.

2. What Personal Data Do We Have About You?

We collect Personal Data when you access our Services and channels or visit our website. We may request your Personal Data directly in certain cases. In others, we collect it by analyzing your use of our Services or service channels, or by receiving information about you from our third-party partners.

3. You are not required to disclose personal information to the company, and doing so carries no consequences.

You are not required to provide any Personal Data. In some cases, however, this may prevent the Company from delivering its Services or prevent you from accessing the website.

4. What types of Personal Data do we collect? When you visit our site, we collect the following personal information from you:

This includes information about your online activity log, traffic data (including IP address, access date, access time, and date of access), the language you used, software failure logs, the browser type used, and information about the device you used. This information is not private and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide us when connecting to a third-party online trading platform through Us.
Personal information you provide specifically to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transferência de Dados Pessoais a Terceiros

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting providers, IP address storage providers, and user experience analytics providers.
You may also request that we provide specific Personal Data concerning you to third-party trading platforms. In such cases, we will provide the Personal Data you disclose to us to those third-party trading platforms. Use of your Personal Data will then be subject to their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers to its customers.
Where necessary to protect the rights of third parties or assets, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with creditors of the Company or of any other group company, in connection with any such transaction (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group company.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or other tracking technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to gather information about your preferences and browsing habits to improve your user experience, track your preferences, and personalize the products and services that may interest you. Cookies are also used for statistics and analytics purposes.
Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain there only for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser and help the website recognize you as a returning user, allowing you to return to the site more easily.

Tipos de Cookies:

We may use them according to their purpose:

AVISO DE RASTREAMENTO ONLINE
Este serviço atualmente não é compatível com sinais de não rastreamento.
8. A retenção de dados pessoais sobre Você

The Company retains your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where required by applicable laws, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transferências de informações pessoais para um país terceiro ou para uma organização internacional

10. Personal Data Security

We take appropriate organizational and technical precautions to protect Personal Data. This includes safeguards against accidental or unlawful destruction, loss, or modification of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without failure. We also cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data about you to third parties, such as public authorities. We cannot control the security applied to your Personal Data by third parties in these situations.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to Us over the internet.

11. Hyperlinks to Third-Party Websites

The website provides links to third-party sites and applications. These applications and sites are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data carried out by these sites or applications. This Policy does not apply to actions performed through such sites or applications.
Before accessing any third-party site or application, we recommend reading its privacy policy first. We also advise caution when providing any Personal Data to them.

12. Changes to This Policy

Before accessing any third-party websites or applications, we recommend reviewing their privacy policies. We also advise caution before providing any Personal Data to them.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data We are not required to retain. You may also restrict the scope of how your personal information is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide regarding your Personal Data. You may request to exercise these rights by emailing the address below.
Right of access
The Company is able to verify the accuracy of the Personal Data being processed about you. Where applicable, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse the request or limit its ability to comply.
Right to rectification
The Company has the right to correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or by third parties; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict the processing of your Personal Data.
Where you request that Personal Data be restricted, that Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, or to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are party, you have the legal right to review the Personal Data you have provided to the Company.
You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your rights under the right to erasure remain unaffected by the exercise of your right to data portability. The right to transfer data must not adversely affect the rights or freedoms of third parties.
Right to object
You may object at any time to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or by third parties. This includes profiling based solely on such legitimate interests. Where We can demonstrate compelling legitimate grounds for the processing, We may continue to process the Personal Data unless you can show that these grounds are overridden by your rights, freedoms, or interests, or by the exercise, establishment, or defense of legal claims.
With regard to direct marketing, you have the right, at any time, to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data concerning you at any time. This will not affect the lawfulness of any processing carried out based on your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights regarding Personal Data concerning you, as described in this Section 13.
We will provide the information requested under the rights set out in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests. We will notify you of any such extension, and the reasons for it, within one month of receiving your request.
Provided this does not conflict with the provisions of Section 13, information requested under your rights in Section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action, or We may decline to act.
Where We have reasonable doubts about the identity of the person making a request, the Company may request additional information to verify it.